CANCELLATION POLICY

Cancellations/Reschedules: The deposit is non-transferable upon rescheduling or cancellation unless appointment is rescheduled or canceled at least 48 hours in advance. Deposit is only transferable once. If cancelling less than 48 hours, you will need to put a new deposit for a new appointment. Cancellations within 24 hours of the service will need to pay 50% of the canceled service in order to book again (includes deposit, whichever is more). Late Arrival: If you are running late, please notify me so I could make the necessary accommodations. There will be no fee for late arrivals up to 15 minutes. If late more than 15 minutes and I still have time to take you, there will be a $20 fee. No Show: Your deposit will be forfeited if you no call/no show to your appointment & you will be BANNED from scheduling in the future. If you want to be taken back on as a client you will need to pay 100% of the previously booked service in addition to your next appointment booked. Changes of appointment: Last minute changes to appointment services will be an extra fee. For example: if you booked a brow lamination& tint which is a 1.5 hr service and decide at your appt you would like just a brow wax instead which is 1/2 hr service, you will be charged for an extra fee for the allotted time wasted. Booking w/ Gift Certificate: When booking with a gift certificate, a deposit is not required, however if the appt is a no show or canceled within less than a 48 hour notice, a non-refundable/non-transferable deposit of $30 will need to be sent in order to book a new date. No exceptions.